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is a one-stop incident management tool that takes you through a customized, step-by-step process for each incident.

Adaptive Capacity Labs

We bring research-driven methods and approaches to drive effective incident analysis in software-reliant organizations.

Stanza Systems

Stanza helps engineers understand what’s happening, collaborate efficiently, and act intelligently by fusing SRE wisdom with a real-time model of your production environment.


Verica uses Chaos Engineering to make systems more secure and less vulnerable to costly incidents.


Carnegie Mellon University

At the CMU Software Engineering Institute, we research complex software engineering, cybersecurity, and AI engineering problems; create and test innovative technologies; and transition maturing solutions into practice.

Learning From Incidents

We are here to reshape how the software industry thinks about incidents, software reliability, and the critical role people play in keeping their systems running.


We address the growing complexity of Cyber-Physical Systems by providing engineers with automation to test, analyze, and understand their systems at every phase of their lifecycle.

Interested in becoming a partner?

Learn how you can partner with the VOID to get 1:1 access to the leaders in the space, establish a center of excellence in your org, and gain exclusive access to learning labs. Packaging and pricing flexible to meet your team needs.


Thank you to the Learning From Incidents community, and a host of people who helped with early feedback, reviews, and other contributions:

John Allspaw

Richard Cook

Nora Jones

Laura Maguire

Adrian Cockcroft

Nicole Forsgren 

Fred Hebert 

Niall Murphy

Lex Neva 

Courtney Eckhardt 

Lorin Hochstein

Andy Fleener

Amy Tobey

Tanya Reilly

Jason Koppe 

Damon Edwards 

Laura Nolan 

Tom Limoncelli 

Jessica DeVita

Bridget Kromhout-Jones 

David Blank-Edelman

Thai Wood

Chad Todd

David Leigh

Štěpán Davidovič

Clint Byrum

Nick Travaglini